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Minimum Viable Relationship

Outsourcing relaties zouden gebaseerd moeten zijn op vertrouwen en constructieve samenwerking. Is dat niet triviaal? Blijkbaar niet want uitbesteders organiseren hun selectieproces zelden op basis van dit uitgangspunt. Klanten acteren vaak alsof…
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Culturele (in)compabiliteit

Wanneer bedrijven besluiten om een deel van hun activiteiten door anderen te laten uitvoeren dan vergt dat de nodige voorbereiding. Men investeert tijd en energie in een sourcing strategie met overwegingen over wat wel of niet uitbesteed kan…
Lean Agile Procurement
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Lean Agile Procurement

Toen ik ruim drie jaar geleden voor mezelf begon werd ik gewaarschuwd dat ik een doodlopende straat in liep. Sommige van mijn toenmalige collega's waren bezorgd dat ik me niet verder zou ontwikkelen. Zonder de ondersteuning van een corporate…
Agile Sourcing - toolbox
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Agile Sourcing

Recently we launched our Agile Sourcing proposition, created to support organizations that want to generate more value in the collaboration with their IT suppliers. Inspired by various Agile principles… including a complete set of refreshing…
Beschuit met muisjes
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Het begin van iets nieuws: 2iQ Management & Consultancy

Nadat ik 25 jaar werkzaam was voor zeven verschillende werkgevers in diverse landen op twee verschillende continenten was het tijd voor een nieuwe stap. De keuze was om iemand anders te helpen bij het realiseren van zijn/haar visie of om mijn…
Best Value
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Best Value Procurement, a one-size-fits-all solution?

Well over a year ago I had several people who talked to me about Best Value Procurement (BVP for short). For different reasons they were all very positive about this approach and its potential benefits. Fragmented stories and various recommendations…
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Regular Engagement Maintenance, a continuous effort in the relationship

As a huge fan of the TED talks, I quite regularly listen to the diverse range of speakers telling about their expertise and providing new insights. A recent example of a very interesting presentation was from Dan Gilbert who talked about The…
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From cost to value

Outsourcing has been around for some time now. After the mega deals in the late nineties, the industry developed quite a bit. Deals became smaller, engagement are now mostly multi-vendor, in some cases with a prime vendor responsible for service…
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Evaluating Price, Quality and other inequalities

In various languages there are different sayings for the attempt to compare incomparable items. English and French refer to the comparison of apples and oranges where Dutch and German refer to the more similar apples and pears. Spanish is still…
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Sole sourcing: a win-win-win?

Selecting and contracting an IT or BPO service provider is usually a complex process. It takes significant time and effort from all parties involved. Service providers put in a serious investment with only a limited chance to get a return. For…
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Sourcing Strategy: a necessary prequel?

Recently I engaged in a number of Sourcing Strategy projects for clients in a broad range of industries. In these type of projects we (it's almost always a team effort) supported clients in being specific about their requirements, add relevant…
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Utility based pricing: not the holy grail in price models

The price model is an important factor in outsourcing contracts. The overall trend in price models is towards utility based pricing where standardized services have a fixed price. Then the total price of a set of services is calculated by P(rice)…